Store Policies | Details |
Notice Before Entry |
Sorry for any inconvenience. Thank you for your understanding. |
Vouchers |
In our stores we offer vouchers with certain purchase amounts.
You will get $1 for every $20 you spend. Eg. $20 - $1.00 $40 - $2.00 Note:
(Each shop may have different rates.) Please check www.consumerprotection.govt.nz for more information about gift vouchers. |
Refund |
When you are NOT entitled to a refund:
You are not automatically entitled to take goods back for a refund if you’ve changed your mind and decide you don’t want the goods. For example, you won’t be able to get a refund on goods if:
Refund policy in our stores: 1. Quality problems 2. Invoice 3. Return or exchange with goods in the originally state 4. Could offer return, exchange or give a credit note alternatively 5. For exchange policy, we will at our discretion offer to exchange for an item of the same value, or provide you with a credit note. If you have any queries or issues, please visit www.consumerprotection.govt.nz |
Lay-by |
All Go!NZ Variety and Gift stores accept lay-bys on goods. Ask our store manager if the product is available for lay-bys. This means the goods are set aside for you after we have agreed to the terms of our lay-by policy. You will pay a deposit and agree to pay the balance of the purchase price over a number of instalments (usually 2 or more). Instalments can be accepted weekly, fortnightly or monthly as long as the final payment is paid no longer than 90 days from the date of the deposit.
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